This is comments page 8. Read the full post here:-Check Lottery Tickets Yourself… Or Else!
Tyla // Jul 17, 2018 at 5:16 am
I got a scratcher today it was a $500 winner. I took it to the store but they told me it wasn’t a winner. I told them, no that is wrong, I double checked over and over. He looked it over. I went to another store, was told it wasn’t a winner so she checked it and said not a winner. So now what do I do? I want my 500 bucks.
Gracie Shellito // Jul 20, 2018 at 4:41 pm
Can’t you just take it to your local lottery office?
Nicholas De La Haye // Aug 24, 2018 at 11:10 pm
In the UK this can never happen because scratch cards tell you how much you have won when scratching the game! Sounds like the US lottery companies need to change their scratch cards. That will save having a machine to check you have won, and law enforcement. Simple. Works here anyway.
Failing that there are plenty of online websites for scratch cards.
LG // Aug 24, 2018 at 11:33 pm
The US scratchers do tell you how much you’ve won too, but some games are far more complex than others and people get confused (or don’t even check/play the game). So this is probably happening in the UK too :-). There’s been a few cases in the UK news for the draw based games where shopkeepers have tried to steal winning tickets (not sure about scratchcards). The real worry is how much of it goes undetected.
Steven // Mar 10, 2019 at 7:50 pm
On scratchers, it is impossible for the self service machines to tell you how much you have won. If you do not know how a scratch game is played don’t play that game.
Sayed // Aug 24, 2018 at 11:59 pm
How is it going? Just want to say luv ya bro. Please keep it up. Take care.
LG // Aug 25, 2018 at 12:19 am
Thanks Sayed, good to hear from ya 🙂
Sayed // Aug 25, 2018 at 12:25 am
You are the most honest person I’ve ever seen in the virtual world, bro.
Will // Nov 10, 2018 at 2:15 am
I got a scratch off today that I checked at 3 machines and they all say “file claim with lottery” – which is supposed to mean I won over $600. The weird thing is after scratching off the whole ticket I didn’t actually win anything. Has this ever happened?
Kim Dee // Jan 21, 2019 at 12:18 am
Played KENO 10 Spot, 10 consecutive games. NOV 2018 – checked numbers online Jan 2019, 6/10 = $10.00 – retailer checks ticket & it says: Sorry No Winner? #wtf? Why???
Richard Bell // Jan 22, 2019 at 12:59 am
I have a CA scratcher and took it to a retailer to redem it. They scanned it and said I had to file a claim form. It’s a $30 winner not a $600 winner so why the claim form?
LG // Jan 24, 2019 at 9:12 pm
It could be that the ticket roll it came from was not ‘activated’ by the retailer. Rolls are activated just before they go on sale (it’s an anti-theft measure). Unfortunately you don’t have much choice – you can try scanning elsewhere just in case it’s a mistake, otherwise you’ll have to put in a claim.
Jackie Jenkins // Feb 1, 2019 at 3:14 am
Robert // Mar 10, 2019 at 5:27 am
I scanned a Powerball or Mega Millions ticket today at a tobacco store in Illinois and it said see clerk. Ticket was in good shape and relatively new (month old maybe). I took it to the counter, I’m guessing they scanned it but something printed. She told me not a winner and I left. Something didn’t sit right with see a clerk and the way a ticket printed. In your experience do non-winners still print out a receipt when scanned? I don’t know because I don’t think I have ever not been told not a winner at scanner. Well anyways I emailed player assistance at the Illinois lottery website with approximate time and address of store.
LG // Mar 10, 2019 at 5:09 pm
This does sound highly suspicious, so you did the right thing. Let us know what they say when they get back to you?
Steven // Mar 10, 2019 at 7:45 pm
What printed was a claim form for a win over $599. Good luck in proving you got robbed. Hopefully there was a security camera recording this ripoff. Always ask for anything that prints out. In RI, the machine actually tells you how much you have won. In this state, there are self service machine and apps, to tell you how much you have won, before you hand it over to the store clerk. You should sign the back of the ticket too.
Mickey Murley // Mar 10, 2019 at 8:15 pm
Usually when a winner is scanned you hear a cha-ching noise, but haha you always ask for the receipt, and watch out they also put recent loser receipts to the side and give them to you. Always check the date on receipts also.
Robert // Mar 10, 2019 at 9:03 pm
As to the others who have commented… First of all I buy tickets randomly and check them only periodically at self check kiosk. And have won previously only in small amounts. No need to second guess the kiosk it’s always been right. That message was new and I have not known anyone ever say anything about any experience with that message.
I was aware any prize over $600 needed to be claimed at a lottery regional office. Again never have won anything personally over $400. So this is not common knowledge about what the reader would say had you won over that amount. And people don’t sign every ticket unless required to. I wasn’t expecting to see anything but sorry not a winner or I would have signed. I am an adult, I don’t lose things and sure I might get my wallet stolen but again I may also win the lottery.
Anyhow lottery gave me a claim number and told me call tomorrow during business hours.
Keisha // Mar 21, 2019 at 10:03 am
I tried to scan my scratcher on my phone to see what I won and it says to call 1800 lottery. But I’ve checked 10 times and it seems I won 3 bucks. Waiting for them to open but wonder why it would ever say to call.
LG // Mar 21, 2019 at 6:06 pm
Could be a few different reasons, but most common seems to be that the ticket roll was not activated by the store. It’s a security measure – makes it much harder for thieves to steal rolls of scratch off tickets and either resell or try to claim them. But if the store forgets to activate a roll it can inconcenience customers too! You will probably have to put in a claim form to get paid, even if it really is only $3.
CB // Apr 27, 2019 at 8:15 am
I didn’t know the ticket roll has an activation system to help reduce theft and resale.
Steven // Mar 21, 2019 at 8:29 pm
It could be an app error. Maybe the app is not authentic, where did you obtain it? The lottery scanners are more accurate.
Ely // Apr 24, 2019 at 2:30 pm
Bought a $5 scratch off but the ticket itself wasn’t a winning ticket. But when I scan the barcode it says “Claim At Lottery” – what could it possibly mean?
Ebony Wilson // Apr 24, 2019 at 6:18 pm
Maybe a price bigger than what they can payout at the retailer
CB // Apr 27, 2019 at 8:16 am
Rachel // Apr 28, 2019 at 2:48 am
I bought a $5.00 Crossword Scratch Ticket today and when I scanned it with my phone app it says, “Please see lottery retailer”. I can only see that I scratched out 3 of the black words and where you scratch the Tripler I scratched TRIPLE. Does anyone know what this means?
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